Consumer Expressions | We are thankful for...

To wake up every morning and see another day.


- Gloria L
The Partnership Program

Notice of Privacy Practices

All consumers are entitled to confidentiality of their records, conversations and attendance at the agency from any outside source. No information on any consumer may be given out verbally or in writing without the expressed, specific, timely, written consent of the consumer (or guardian if consumer is under the age of 14; or consumer and guardian if the consumer is between the ages of 14-17 years).

Exceptions to the policy of Consumer Confidentiality:

  • Upon direct observance that a consumer is dangerous to himself/herself or others, and it is necessary to release confidential information or material in order to provide or arrange for an appropriate intervention (i.e. hospitalization, psychiatric evaluation, police involvement, etc.), in order to prevent the physical harm of any individual.
  • Upon receipt of direct information from the consumer that they intend to break a law or have broken a law, which has or may result in harm or injury to any person.
  • Upon reason to suspect an adult is suffering from abuse or neglect or is unable to care for self, a referral is made to Adult Protective Services.
  • Upon receipt of direct information from the consumer that they intend to harm any individual. In such cases, the intended victim must be notified of the threat in addition to other remediation activities taken as described above.
  • Upon reason to suspect child abuse/neglect, the Division of Youth and Family Services will be notified as a matter of New Jersey State Law.
  • For the specific purpose of obtaining authorization from the consumer's insurance company or 3rd party payor for treatment and/or payment.

Periodically your insurance company will review consumer charts to ensure that their prescribed standards are met and quality care is given. In such instances all identifying data is removed (e.g. names, birth dates, social security numbers, addresses, phone numbers, etc.). If your chart is chosen for review, you will be notified by your therapist.

The State of New Jersey Department of Human Services, Division of Mental Health and the Division of Addiction Services license Comprehensive Behavioral Healthcare, Inc. On occasion these licensing bodies also review charts at random. These reviews ensure the Comprehensive Behavioral Healthcare is meeting the highest standards of care and practice in the healthcare industry. Is you elect not to participate in any of the review processes, please notify your therapist in writing.


In Case of Emergency

If you or someone you know is in crisis and needs immediate help please go to the nearest emergency room, call 911, or 201-262-HELP (4357).

Comprehensive Behavioral Healthcare, Inc. is licensed by the New Jersey Department of Mental Health Services and the Division of Addiction Services.

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